A. Controller
We are pleased that you are visiting a web site of Volkswagen R GmbH, Hannoversche Straße 2a, 38448 Wolfsburg, E-Mail:, registered in the Commercial Register of the Municipal Court of Bonn under No. 101032 („Volkswagen R GmbH“). In the following, we should like to inform you on the collection, processing and usage of your data.

B. General Information
In principle, you can visit the web sites of Volkswagen R GmbH without disclosing to us who you are.
We will in this case receive only the following protocol data in automated fashion:

  • An anonymous cookie ID which does not make it possible to infer your IP address,
  • The operating system you are using, the web browser you are using and the screen resolution settings which you are using,
  • The date and time of day of your visit,
  • The web sites which you have visited of us and
  • The web site from which you are visiting our web site.

Insofar as the following sections contain nothing to the contrary, the data processing is undertaken exclusively by Volkswagen R GmbH.

C. Collection, Processing, and Use of Your Personal Data
Your personal data include such things as your name, address, telephone number, and e-mail address. Personal data are only collected, processed, and/or used if you choose to provide us with this information, for instance when entering into, defining the content of, or modifying a contractual relationship with us, or when registering for personalized services. Furthermore, no use will be made of your personal data unless you have previously given your consent.

D. Tracking Tools
I. Matomo
This website uses the web analytics software Matomo (, a service of the provider InnoCraft Ltd., 150 Willis St, 6011 Wellington, New Zealand, (Matomo) to gather and store data on the basis of our legitimate interest in the statistical analysis of user behaviour for the purpose of optimising and marketing as per Art. 6(1) f) of the GDPR. For the same purpose, this data may be used to create and evaluate pseudonymised user profiles. Cookies may be used for this purpose. Cookies are small text files that are stored locally in the cache of the user’s internet browser. Among other things, cookies make it possible for the internet browser to be recognised. Data collected by Matomo Technology (including your pseudonymised IP address) is processed on our servers. The information generated by the cookie in the pseudonymised user profile is not used to personally identify the website’s visitors and is not combined with personal information about the bearer of the pseudonym. If you do not consent to the storage and evaluation of your data from your visit, you can choose not to accept the storage and use of your data at any time with a click of the mouse. In this case, an opt-out cookie will be stored in your browser, which means that Matomo will not collect any data from your visit. Please note that the complete deletion of all of your cookies will also delete the opt-out cookie; it may then be necessary to activate it again.

E. Your Rights
You may assert your rights below against Volkswagen R GmbH at any time upon a free-of-charge basis:

Right of Access by the Data Subject: You shall have the right to receive information from us regarding the processing of your personal data.

Right to Rectification: You shall have the right to demand that we correct your personal data which are incorrect and/or incomplete.

Right to Erasure: You shall have the right, in the event that the requirements specified in Art. 17 of the GDPR have been met, to demand the deletion of your data. Thus, in accordance with this Article 17, for example, you may demand the deletion of your data insofar as these data are no longer required for the purposes for which they were collected. Furthermore, you may demand the deletion of these data if we process your data based upon the consent which you have granted and you then withdraw this consent.

Right to Restriction of Processing: You shall have the right to demand the restriction of the processing of your data if the requirements specified in Art. 18 of the GDPR have been fulfilled. This is, for example, the case if you dispute the correctness of your data. For the duration of the verification of the correctness of the data, you may demand the restriction of the processing.

Right to Object: Insofar as the processing is [undertaken] based upon an overriding interest or your data are used for the purposes of direct advertising, you shall have the right to object to the processing of your data. An objection shall be permissible (sic!) if the processing either is carried out in the public interest or in the exercising of official authority or owing to a justified interest of Volkswagen R GmbH or of a third party. In the event that you object, we request that you state your reasons to us regarding why you are objecting to the data processing. In addition, you shall have the right to object to the data processing for the purposes of direct advertising. This shall also be valid for profiling insofar as this is undertaken in conjunction with the direct advertising.

Right to Data Portability: Insofar as the data processing is undertaken based upon a consent or a fulfilment of a contractual agreement and this is also undertaken while using an automated processing system, you shall have the right to receive your data in a structured, commonplace and machine-readable format and to transfer these data to another data processing service provider.

Right of Revocation: Insofar as the data processing is undertaken based upon a consent, you shall have the right to withdraw your consent for the data processing, with effectiveness for the future, at any time and upon a free-of-charge basis, by using the following address: or by using the contact data provided in the Imprint section.

Right to Complain: You shall also have the right to complain to a government supervisory authority (e.g. to the State Data Protection Officer for Lower Saxony, Germany) regarding our processing of your data.

F. Your Contact Person: Data Protection Officer
Our Data Protection Officer shall support you as your contact person on all data protection-related matters as well as for the exercising of your rights. Please send your inquiries to the Data Protection Officer of Volkswagen R GmbH.

Data Protection Officer of Volkswagen R GmbH

Hannoversche Straße 2a, 38448 Wolfsburg